DANA and QRIS Policy Records Explained
Our Legal notice sets out the conditions that apply when you create, use or close an account. Access and eligibility depend on local law, and we may ask for the account details needed to check ownership before discussing wallet records or changing account data. Payment references
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from DANA, OVO, GoPay, QRIS, virtual account and bank transfer can be retained with the related account history so we can trace a status question. BCA, BRI, Mandiri and BNI references are treated as transaction details, not as permission to use the service in every location.
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You should read the current terms, privacy wording and cookie notice before opening an account. If a rule changes, the applicable wording is made available through the policy area. Where local law permits, you may continue using the account after accepting the updated terms; otherwise, contact
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us to ask what access or closure steps apply.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.